Customer Satisfaction Survey

Thank you for subscribing to OJJDP's news service. OJJDP offers two listserv subscriptions: JUVJUST announcements and the OJJDP News @ a Glance newsletter.
Please take a few minutes to share your opinions about the email you received. Your opinions are essential in helping us provide the best experience and information possible.

1: *Please rate the visual appeal of this email.1=PoorExcellent=10
1=Poor
Excellent=10
2: *Please rate the spacing between items in this email.1=PoorExcellent=10
1=Poor
Excellent=10
3: *Please rate the legibility of this email.1=PoorExcellent=10
1=Poor
Excellent=10
4: *Please rate the relevance to your interests of the content in this email.1=PoorExcellent=10
1=Poor
Excellent=10
5: *Please rate the depth of information shared in the articles that you read in this email.1=PoorExcellent=10
1=Poor
Excellent=10
6: *Please rate how understandable the content is in this email.1=PoorExcellent=10
1=Poor
Excellent=10
7: *What is your overall satisfaction with this email?
1=Very DissatisfiedVery Satisfied=10
1=Very Dissatisfied
Very Satisfied=10
8: *How well does this email meet your expectations?
1=Falls ShortExceeds=10
1=Falls Short
Exceeds=10
9: *How does this email compare to an ideal email?
1=Not Very CloseVery Close=10
1=Not Very Close
Very Close=10
10: *How likely are you to share this email with someone else?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
11: *How likely are you to use ojjdp.ojp.gov as your primary online resource for information about preventing juvenile delinquency, improving the juvenile justice system, and protecting children?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
12: *How likely are you to return to ojjdp.opv.gov?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
13: *OJJDP offers two email subscriptions: JUVJUST and News @ a Glance. Thinking of the email you just received, please rate:

The clarity of the information provided.
1=Not At All Clear  10=Very Clear 
1=Not At All Clear
10=Very Clear
14: *The helpfulness of the information provided.1=Not At All Helpful  10=Very Helpful 
1=Not At All Helpful
10=Very Helpful
15: *Did you access the resource(s) provided in the email?
16: *Do you think this email message was presented in a format that was easy to read?
17: *Please rate the length of the message you received.
18: *Have you ever shared content you've received in an OJJDP email message with someone else? (Including this one.)
19: *What type of content do you prefer to see from OJJDP? (Please select all that apply.)
20: *What type of content do you engage with the most? (Please select all that apply.)
21: *Are you interested in following OJJDP on social media?
21.2: *Which of these social media channels do you use to follow OJJDP? (Please select all that apply.)
23: *How often do you open email messages from OJJDP?
24: *In general, which of these topics best match your main topic(s) of interest? (Please select all that apply.)
25: *Where did you learn about this OJJDP email listserv?
26: *Do you subscribe to other emails to stay up to date with juvenile justice information?
27: *What device do you prefer to read OJJDP emails on?
28: *Which category describes your professional field?

Thank you for taking our survey and helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our website.