Customer Satisfaction Survey

Thank you for visiting AT&T Business Community. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

1: *What is your overall satisfaction with the AT&T Business Community site?1=Very DissatisfiedVery Satisfied=10
1=Very Dissatisfied
Very Satisfied=10
2: *How well does the AT&T Business Community site meet your expectations?1=Falls ShortExceeds=10
1=Falls Short
3: *How does the Business Community site compare to your idea of an ideal forum/community?1=Not Very CloseVery Close=10
1=Not Very Close
Very Close=10
4: *How likely are you to recommend AT&T to friends or family? 1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
5: *Were you looking for information on business or consumer products/services?
6: *Please select the general category that best fits the primary reason you visited the AT&T Business Forums today. (You will have an opportunity to detail your specific reason in a later question.)
6.2: *For which account did you need login information or support?
7: *Did you accomplish your task today?
7.1: *Why were you not able to accomplish your task today?

(If you need additional assistance, please email AT&T at and enter Business Community in the subject field.)
8: *Please rate the visual appeal of this site.1=Poor  Excellent=10 
9: *Has this online experience saved you from having to contact AT&T (visit a store, call or contact your Account Team)?
10: *What additional content would you like to see more of within the AT&T Business Forums? Please select all that apply.

Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.