Customer Satisfaction Survey

Thank you for visiting our site. You've been randomly chosen to take part in a brief survey to let us know what we're doing well and where we can improve.

Please take a few minutes to share your opinions, which are essential in helping us provide the best online experience possible.

1: *Please rate the accuracy of information on ClinicalTrials.gov.1=PoorExcellent=10
1=Poor
Excellent=10
2: *Please rate the quality of information on ClinicalTrials.gov.1=PoorExcellent=10
1=Poor
Excellent=10
3: *Please rate the visual appeal of this site.1=PoorExcellent=10
1=Poor
Excellent=10
4: *Please rate the balance of graphics and text on this site.1=PoorExcellent=10
1=Poor
Excellent=10
5: *Please rate the ability to load pages without getting error messages on ClinicalTrials.gov.1=PoorExcellent=10
1=Poor
Excellent=10
6: *Please rate the relevance of search results on ClinicalTrials.gov.1=PoorExcellent=10
1=Poor
Excellent=10
7: *Please rate how well the search results help you decide what to select. 1=PoorExcellent=10
1=Poor
Excellent=10
8: *Please rate how well the search feature helps you to narrow the results to find what you want.1=PoorExcellent=10
1=Poor
Excellent=10
9: *What is your overall satisfaction with ClinicalTrials.gov?1=Very DissatisfiedVery Satisfied=10
1=Very Dissatisfied
Very Satisfied=10
10: *How well does this site meet your expectations?1=Falls ShortExceeds=10
1=Falls Short
Exceeds=10
11: *How does this site compare to your idea of an ideal website?1=Not Very CloseVery Close=10
1=Not Very Close
Very Close=10
12: *How likely are you to return to ClinicalTrials.gov?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
13: *How likely are you to recommend this site to someone else?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
14: *How likely are you to use ClinicalTrials.gov as your primary resource for clinical trials information?1=Very UnlikelyVery Likely=10
1=Very Unlikely
Very Likely=10
15: *How did you first learn about ClinicalTrials.gov?
 
16: *How frequently do you visit ClinicalTrials.gov?
17: *Which of the following best describes your role visiting ClinicalTrials.gov today?
17.2: *Which of the following best describes the reason you are visiting the site today?
17.3: *Which of the following best describes the reason you are visiting the site today?
17.4: *Which of the following best describes the reason you are visiting the site today?
17.5: *Which of the following best describes the reason you are visiting the site today?
17.6: *Which of the following best describes the reason you are visiting the site today?
17.7: *Which of the following best describes the reason you are visiting the site today?
17.8: *What do you plan to do with the information you are looking for on ClinicalTrials.gov? (select all that apply)
17.9: *What do you plan to do with the information you are looking for on ClinicalTrials.gov? (select all that apply)
18: *Were you able to find what you were looking for?
18.1: *Did the information you found meet your needs?
19: *If you used the search feature of this site today to find your information, what method did you use?
 
20: *Please describe your experience with the navigation process on this site:
 
21: *Did you look at any summary results data tables on ClinicalTrials.gov today?
21.1: *Did you find the summary results data tables useful?
22: *Have you looked for the results of a clinical trial in the past week?
22.1: *Where did you look for information about the results of a clinical trial?

Thank you for taking our survey - and for helping us serve you better.

Please note you will not receive a response from us based on your survey comments. If you would like us to contact you about your feedback, please visit the Contact Us section of our web site.